How to reach us
Phone and text: (432) 319-8327
Address: 505 Stoddard St, Odessa, TX 79762
Hours: available 24/7. Call whenever the problem starts — a rat in a kitchen at 2am does not need to wait for business hours.
Service area: Odessa, Texas and neighborhoods throughout Odessa. The areas are listed further down this page.
The phone is the fastest route to us, and it is the one every call to action on this site points at. Tell us what you are hearing and we will take it from there.
What happens when you call
No queue, no qualification script, no attempt to book you before you know what you are agreeing to.
- You describe it. What you heard or saw, where in the building, and roughly when it started. Two sentences is plenty to begin with.
- We ask a few diagnostic questions. Mostly about location, timing and evidence — because the answers change the species we expect and therefore the job.
- We tell you what drives the price. Not a firm quote. Anyone who quotes a rodent exclusion over the phone is guessing at the number of entry points, and that guess gets corrected later at your expense.
- We book the free inspection. Attic, exterior shell, slab edge, garage and interior voids.
- You get findings in writing — current activity and open entry points, as two separate lists with two separate prices.
- You decide. No contract, no expiry on the number, no follow-up campaign.
What to tell us so we can move faster
Every item here shortens the job or sharpens the quote. None of it is required.
- What you heard, and when. "Scratching above the main bedroom, around ten at night, started about two weeks ago" is worth more than anything we will find in our first ten minutes.
- Where in the building. Ceiling, wall, attic, kitchen, garage, under the floor, outside.
- What you have seen. Droppings, a live animal, a dead one, gnaw damage, shredded insulation, a smell.
- Whether anything has been done already. Traps, a previous company, foam or caulk in the gaps. Anything already placed in the building changes what we look for immediately.
- Property type. House, duplex, apartment, mobile home, business, warehouse, restaurant, rental, vacant unit.
- Roughly how big, and whether it has an attic, a crawl space or a slab.
- Attic access. Where the hatch is, and whether anything is stored up there.
- Animals and children in the home, and anyone with a health sensitivity. It affects placement and materials. See pet-safe and child and family-safe control.
- Your deadline, if you have one. A closing date, a move-in date, a tenant arriving, a health inspection. It changes how we sequence the work.
Photographs that actually help. Droppings with a coin beside them for scale — that one photo often settles rat versus mouse before we arrive. Gnaw damage. The gap or hole you found. The attic from the hatch. Any dead animal, from a safe distance. If you want to work out what you are looking at first, droppings identification and rat versus mouse will get you most of the way.
What counts as urgent
We are reachable around the clock, so it is worth saying plainly which situations should not wait until Monday and which comfortably can.
Call now.
- A rodent loose in a living area with children or a vulnerable adult in the house.
- A bite or a scratch from any rodent. Contact a medical professional first — we are not one.
- A dead rodent smell inside a wall, ceiling or cabinet run. It gets worse in this heat, quickly.
- Chewed wiring, a burning smell, tripping breakers, or a vehicle that will not start after rodent activity. See rodent and vehicle wiring damage.
- Rodent evidence in a commercial kitchen or any food-handling area.
- Droppings in a room where an infant sleeps, or in a food pantry.
These can wait for a scheduled visit.
- Scratching in a ceiling or wall with no sighting yet. Real, needs solving, not an emergency tonight.
- Droppings found in a garage or an attic.
- A single mouse sighting in an otherwise clean house.
- A gap you have spotted that you want closed before autumn. That is planning, and planning is the cheapest version of this work.
If in doubt, call and describe it. We would rather tell you it can wait than have you sit on something that cannot.
Where we work
Odessa and its neighborhoods: West Odessa, East Odessa, North Odessa, South Odessa, Downtown Odessa, Parks Legado, and the UTPB university area.
If you are not certain your street is covered, call and ask. A straight answer on the phone is more useful than a maybe.
If you are calling on behalf of someone else
Property managers and landlords. Give us the address and the door count and we will scope the building rather than the unit that complained. Written findings are formatted to be forwarded to an owner. See rodent control for property managers.
Tenants. We will inspect and give you the findings in writing regardless of who is paying. If the question is who should be paying, that is on landlord and tenant rodent responsibility in Texas.
Buyers and agents. Tell us the address and your timeline. Buyers work to a clock and we will say up front whether we can meet it. See rodent inspection before you buy.
Businesses. Restaurants, warehouses, oilfield facilities and offices all have documentation and access requirements that change the schedule, not the method. Start with commercial rodent control.
Two things we will not do on the phone
We will not give you a firm price for exclusion sight unseen. We will tell you exactly what moves the number — how many entry points, roof access, attic condition, whether cleanup is needed. A confident phone figure for work nobody has looked at is either a lowball that gets revised on site or padding to cover the unknown. Contact us for a free estimate and the inspection produces a real one.
We will not tell you it is nothing. If you are hearing something in your ceiling at night, something is there. The species and the scale are open questions; the fact that a building is making noise it did not use to make is not.
Frequently asked questions
What is the phone number for Rodent Pros Odessa?
(432) 319-8327 — call. We are at 505 Stoddard St, Odessa, TX 79762, and we are available 24/7. The inspection is free and there is no contract to sign.
Are you Emergency service available 24/7?
Yes. We are available 24/7 — call (432) 319-8327 at any hour, including nights and weekends.
Can I text instead of calling?
Yes, and photographs are welcome. Droppings with a coin beside them for scale is the single most useful picture you can send, because it usually settles whether we are dealing with rats or mice before anyone arrives.
How soon can somebody come out?
Fast response with 24/7 availability. If you have a hard deadline like a closing date, a move-in or a health inspection, say so when you call and we will tell you straight away whether we can meet it.
Do you charge for the visit or the quote?
No. The inspection is free whether you hire us or not, and the findings are yours either way — current activity and open entry points, in writing, as two separate lists.
Do I have to sign a contract?
No. We do not require a recurring agreement to help you, and there is nothing to sign before we come and look. We would rather close your building once than invoice it monthly.
Which parts of Odessa do you cover?
All of them — West Odessa, East Odessa, North and South Odessa, Downtown, Parks Legado and the UTPB university area included. If you are not certain your street is covered, call and ask.
What if I only think I might have a problem?
That is the ideal time to call. Early is cheap and quiet; late is expensive and involves insulation. If you are not sure what you are hearing, start with scratching in the walls or ceiling or signs of rodents in your home.
Main pages Rodent control in Odessa, TX·All rodent services·What it costs·Full service area